Shipping

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All items are shipped  from Malaysia via local post with tracking number.​​

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Local Shipment

• For local shipment, it will take 3 - 7 working days.

• We use J&T Express

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International Shipment

• International shipment will take approximately 14 to 25 working days. Even longer for other countries.

• If you need to upgrade your shipping method to Express Mail, please email us before check out.

• We charge the shipping fee depending on the product weight and size.

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Return & Refund

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• We do NOT offer refund for damaged item, because it's out of our control after we send the item. 

• Do contact us if you have any problems with your order : artchalahandmade@gmail.com